ExactTempo builds custom AI for insurance agencies that handles the repetitive operational work your team shouldn't be doing, so you can grow your book of business without scaling headcount.
Every new account means more carrier submissions, more policy documents to check, and more renewals to manage. Today, your CSRs and account managers absorb all of it manually, and the ceiling on growth is how many policies your team can process before service quality breaks down.
Policy data lives in the management system, but the real work happens across dozens of carrier portals, each with its own submission format and requirements. The connections between these systems are people rekeying information from one screen to another. Different team members execute the same workflow differently, and agencies working with twenty or more carriers submit the same change through twenty different portals with no single system tracking what went through.
Your clients and producers feel it too: new accounts waiting days for submissions to go out because the service team is buried in renewals, policy checking backlogs creating E&O exposure, and certificate requests stacking up while CSRs handle data entry that doesn't require their expertise.
ExactTempo automates this manual work with AI built around how your brokerage operates.
Each workflow integrates with your existing systems and runs with human-in-the-loop checkpoints at every step where compliance or judgment matters.
When a policy is issued or renewed, someone on your team compares the issued document against the bound quote, checking every limit, deductible, endorsement, and premium across what can be 50 to 200 pages. We extract and compare that data automatically, flagging discrepancies so your team handles exceptions instead of reading every page.
A single commercial lines submission can require entering the same insured data into five to eight carrier portals, each with different formats and required fields. We pull data from your management system, assemble the submission package, submit to multiple carriers simultaneously, and normalize the quotes for side-by-side review.
Renewal workflows run continuously across the entire book, and competing priorities mean policies slip without being properly remarketed. We trigger renewals automatically based on expiration dates, assemble submission packages, and surface a prioritized pipeline so your team steps in only where judgment is required.
When a client reports a loss, the follow-up often falls between the cracks: checking carrier portals for status updates, relaying information between insureds and adjusters, tracking reserves and payments. We capture first notice of loss details, file with carriers, and monitor the claim lifecycle, alerting your team when a claim stalls or needs intervention.
Certificate requests are high-volume, time-sensitive, and entirely mechanical, yet a certificate showing coverage that doesn't match the actual policy creates real E&O exposure. We pull current policy data, generate certificates, verify accuracy against the policy, and route for final review before delivery.
Carriers pay commissions on their own schedules, in their own formats, and each statement must be matched against policies line by line. We ingest commission statements, match them to the correct policies, flag variances and short payments, and generate journal entries so your accounting team reviews exceptions instead of manually reconciling.
Every new account triggers a chain of tasks: management system setup, exposure data gathering, application assembly, binding, certificate issuance, and policy delivery. We orchestrate the full intake-to-in-force workflow so your service team spends that window on the client relationship.
Agency acquisitions mean migrating policy data between systems, reconciling client records, reassigning producers, and processing broker of record changes. That work typically takes six to twelve months while attrition risk climbs. We extract, map, validate, and load the data, compressing the integration timeline so your team focuses on client retention.
We build AI automation scoped to your specific workflows, systems, and compliance requirements. You own the IP and the systems we build. Our ongoing fee covers monitoring, optimization, and performance accountability.
We evaluate your workflows, systems, and team structure to identify where AI automation will have the highest impact and build a concrete implementation plan and ROI model.
Learn more →We design and build AI automation tailored to your agency's systems, with built-in guardrails, escalation rules, and compliance checkpoints.
Learn more →Your team learns to work alongside the automation: managing exception queues, reviewing outputs, adjusting rules, and handling the interactions that require human judgment.
Learn more →We monitor, maintain, and continuously improve what we deployed, accountable to the volume and quality commitments defined during the assessment.
Learn more →Generic AI tools don't account for carrier portal variation, coverage language precision, state regulatory requirements, or the E&O implications of every automated action. Insurance brokerage operations have a lower tolerance for error than most industries, and the AI automation touching those operations needs to reflect that.
We build to your specific workflows, your management system, your carrier connections, and your operational structure. You own the IP, the code, and the data.
Automation handles the data extraction, form assembly, portal submissions, and reconciliation. Your people handle the coverage decisions, binding authority, and client relationships that require them.
Our ongoing relationship is tied to defined volume and quality commitments: processing capacity, accuracy rates, and error rates we're accountable for.
Your agency handles sensitive personal and financial data, operates under state regulatory oversight, and carries E&O obligations to every policyholder. Any AI touching your workflows must meet that bar. Here's how we do it.
All data is encrypted at every level, and client data is physically separated between agencies. No client data is sent to third-party AI training datasets. We define clear boundaries around what the automation touches, what it doesn't, and who controls access.
Every workflow that touches policy data, coverage documents, or premium handling includes escalation rules, exception handling, and human approval steps designed around your agency's regulatory obligations. This covers state Department of Insurance requirements, surplus lines compliance, carrier audit readiness, and the documentation your operations team needs for regulatory examinations.
Every action the automation takes is logged and reviewable. Your compliance team can trace what happened, when, and what decision was made at each checkpoint. This matters for state regulatory examinations, carrier audits, E&O defense, and the day-to-day oversight your operations team needs to trust the system.
Defined checkpoints require a human to review and approve before the automation executes any high-stakes operation. No automated process binds coverage, issues certificates, submits claims, or moves premium funds without human authorization.
Talk to our team about where AI automation fits into your operations. We'll walk through your workflows, your systems, and the specific areas where your team is spending time on work that doesn't require them.